Description
Why Do You Need This Plugin?
Under EU law, consumers have the right to withdraw from a distance contract within 14 days of receiving their goods. Providing a clear, accessible, and trackable method for customers to exercise this right is a legal requirement.
This plugin eliminates the need for manual PDF forms or confusing email threads. It provides a frictionless, automated, and digitally logged system that protects both the merchant and the consumer.
Core Features
Seamless Customer Experience
- “My Account” Integration: Automatically injects a “Withdraw from contract here” button directly into the WooCommerce “Orders” table for logged-in users.
- Smart Time-Window (Countdown): The withdrawal button is completely dynamic. It only appears for orders marked as “Completed” and automatically disappears after the legal timeframe expires (default is 14 days, fully customizable in the settings).
- Guest Checkout Support: Not all customers create accounts. Use the shortcode to place a secure withdrawal form on any public page for guest buyers. [wt_eu_withdrawal_form]
- Double Opt-in Modal: Clicking the withdrawal button triggers a beautiful, modern AJAX modal requiring the customer to confirm their First Name, Last Name, and Billing Email. This acts as a digital signature and prevents accidental clicks.
Ironclad Legal Compliance & Security
- Automated Identity Verification: The system checks if the email entered in the modal/form exactly matches the original billing email of the order.
- Legal Timestamps & IP Tracking: Every successful withdrawal request securely records the exact server timestamp and the customer’s Origin IP address into the WooCommerce Order Meta.
- “Durable Medium” Email Receipts: EU law requires a confirmation on a “durable medium”. The plugin instantly dispatches branded, transactional emails to the customer with a summary of their request, timestamp, and IP address.
- Legal Register CSV Export: In the event of a legal audit or inspection, administrators can download a comprehensive CSV report containing the complete digital log of all withdrawal requests with a single click.
Powerful Store Admin Tools
- Beautiful Premium Dashboard: Manage your withdrawal settings from a clean, modern, and intuitive backend interface designed for the best user experience.
- Order Notes Integration: Processed withdrawal requests automatically generate an official WooCommerce “Order Note” on the specific order, alerting the store manager immediately.
- Admin Email Notifications: The store administrator receives an instant email alert whenever a customer successfully exercises their right of withdrawal, complete with a direct link to the order details.
- WhiteTip License Server: Built-in secure licensing system ensuring you always have access to the latest premium updates and technical support.
Technical Highlights
- High-Performance Order Storage (HPOS) Ready: Fully compatible with WooCommerce’s latest database architecture for lightning-fast performance.
- AJAX-Driven: Forms and modals submit requests asynchronously. No page reloads, no frustration.
- Theme Agnostic: CSS and UI elements are carefully scoped to look great on any WordPress theme without overriding your existing styles.
- Developer Friendly: Includes custom hooks (e.g., wt_eu_withdrawal_processed) allowing developers to trigger custom actions, webhooks, or CRM syncs upon withdrawal.
Global Ready (15 Languages Included)
E-commerce has no borders. The plugin comes fully localized and translated into 15 different languages, ensuring a native experience for users across Europe:
- 🇬🇧 English (Default)
- 🇮🇹 Italian (it_IT)
- 🇩🇪 German (de_DE)
- 🇫🇷 French (fr_FR)
- 🇪🇸 Spanish (es_ES)
- 🇬🇷 Greek (el)
- 🇳🇱 Dutch (nl_NL)
- 🇵🇹 Portuguese (pt_PT)
- 🇩🇰 Danish (da_DK)
- 🇭🇺 Hungarian (hu_HU)
- 🇨🇿 Czech (cs_CZ)
- 🇸🇰 Slovak (sk_SK)
- 🇵🇱 Polish (pl_PL)
- 🇷🇴 Romanian (ro_RO)
- 🇧🇬 Bulgarian (bg_BG)
Requirements
- WordPress 6.0 or higher
- WooCommerce 8.0 or higher
- PHP 7.4 or higher (PHP 8.x highly recommended)
Protect your store, automate your compliance, and give your customers peace of mind with the Woo EU Right of Withdrawal Button.
